Frequently Asked Questions

Will my piece look exactly like the photograph?

Close, but not identical. Resin pours, wood grain and hand-set wax flowers vary every time. Genuinely one-of-a-kind items such as painted portrait stones are the exact piece photographed - once it sells, it is gone.

Can I have my initial or a name on something?

Yes. Letter keychains are made to order in any letter and finish. Names can be set into bookmarks. Add the detail in the order notes, or write in first if you want to check.

Do you take bulk orders for weddings?

Regularly. Flower tealight boxes, rosebud sets and bookmarks all work well as favours. Give a quantity and a date and you will get a quote.

Are the candles scented?

The jar candles are - Lemongrass and Vanilla. The sculptural pieces are largely unscented, so the wax holds fine detail. Ask if you want a specific piece scented.

Are the dessert candles edible?

No. They are wax, and convincing enough that this needs saying. Keep them away from small children.

Why does a product say "price on request"?

That piece has not been priced yet, usually because it is a new or commissioned size. Write and you will get a figure the same day.

How long until my order arrives?

Three to five working days to dispatch, then three to eight days in transit depending on your pin code. See Shipping and Delivery.